Flowguard® Smart Choice Service Plan
“ The service plan more than pays for itself …the irrigation system is problematic and we don’t have the budget to redo the field. Flowguard helps us avoid the potential damages that the frequent failures can cause.”
Broward County Commercial Property OwnerThe Flowguard® Smart Choice Service Plan saves time with its remote 24-7 monitoring and automatic emails that immediately notify managers when irrigation or water source problems occur. With these email alerts and assistance from the Hoover Help Desk, managers can take action faster than ever before to avoid catastrophic failures.
Saving the money it takes to correct a single major problem easily pays for a year or more of the Smart Choice Service Plan. If the need arises for technical help in the field, Hoover service technicians respond quickly and are equipped to perform critical repairs. Choose a Smart Choice Service Plan or Contact Us for more information.
Note: Discounts apply for multiple irrigation sites Hoover Flowguard™ Smart Choice Service Items Explained| Smart Choice Service Item | Description of Service Item | | | 24 hour wireless communication | | 24/7 monitoring. Information is constantly acquired and measured against user-set limits. |
| | | 24 hour email warnings and alerts | Automatic email messages are sent to any internet enabled device (pda, blackberry, laptop, etc) when a problem event occurs. The time, date and nature of problem are included in the email message. |
| | | Unlimited Users | Multiple users are permitted. Security Access is controlled with Password protection for various user permission levels. |
| | | Jump Start Orientation Guide | A basic guide to help new Flowguard users get started. An overview of Flowguard™ features is included. This guide accompanies the Flowguard Jump Start Webinar program. |
| | | Jump Start Intro Webinar | An online seminar introduces new users. Program is available upon request during the term of the service plan. Learning objectives include logging on, navigation of website pages and basic outline of Flowguard features. |
| | | Advanced User Webinar | An online seminar for advanced Flowguard users. Program is available upon request during the term of the service plan. The learning objectives include troubleshooting, diagnostics and problem solving based on client requests. Topics also may include ways to streamline irrigation system management tasks. |
| | | Preventative Maintenance
Annual Service Tune Up | | Provided by Hoover Certified Pump and Controls Technician, including pump system and or point of connection and control panel, including main valve, control pilots, control panel, motors, pumps, station skid, pressure tanks and suction intakes. |
| | | Help Desk Plans | The Hoover Help Desk team is available during normal business hours to provide assistance in the use of the Hoover Flowguard. After-hours on-call and emergency service are available upon request. Additional Help Desk plans may be purchased upon request. |
| | | Additional Field Service | | Up to ONE (1) additional one hour service visit by Hoover Certified Pump and Controls Technician is included. |
| | | On Site Training, Annual | One Annual On-Site training seminar is conducted upon client request. Beginner or advanced level training is available. Learning objectives may include troubleshooting, diagnostics, problem solving, and ways that managers can streamline irrigation system management tasks. |
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